Skills & Competencies for Program Manager

JOB SUMMARY for Program Manager

Coordinates and monitors the scheduling, pricing, and technical performance of company programs.

JOB RESPONSIBILITIES for Program Manager

Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs.

Program Manager SALARY RANGE

BASE 50%
$149,554
TOTAL 50%
$159,821
Job Level
M02
Job Code
HR09200342
Education/Degree
Bachelor's Degree
Reports To
Department Head

Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Manager skill and competencie below to view definitions.

12 general skills or competencies (Job family competencies) for Program Manager

1 Job Family Competencies – Contract Management
Proficiency Level -3
Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Lists the benefits of implementing an effective contract management strategy in your organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports in negotiating contracts to ensure cost-effective operations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with internal organizations to obtain support in contract execution and management processes.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews contracts to maximize business performance and minimize financial risk.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the execution of contracts to maximize business performance and minimize financial risk.
See 4 More Skill Behaviors
2 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
See 4 More Skill Behaviors
3 Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Manager
Proficiency Level - 4
5 Competency for - Program Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Program Manager

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
See 4 More Skill Behaviors
2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Identifies systemic quality problems; suggests quality improvement initiatives.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on quality policies and best practices.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes and updates the quality strategy to reflect and meet organization goals.
See 4 More Skill Behaviors
3 Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Manager
Proficiency Level - 4
5 Competency for - Program Manager
Proficiency Level - 5

Summary of Program Manager skills and competencies

There are 0 hard skills for Program Manager.
12 general skills for Program Manager, Contract Management, Change Management, Program Management, etc.
11 soft skills for Program Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Manager, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.